Shipping
Need a gift fast? We typically ship same day and most orders are received within 3-5 business days. If you need to expedite your order, simply select "Overnight Shipping" or "Courier Service" (currently available only in the Minneapolis/St. Paul Metro area), and we'll make sure you get your gifts quickly! Please note: overnight service is only available for orders placed before 3:00pm CST. All overnight orders placed after that time will be shipped the following day. We also offer International Shipping for an additional $35 to anywhere in the world, regardless of weight.

Returns & Exchanges
All Julietshops.com merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, let us know and we will take care of you.

Returns will be accepted within 21 days of the original purchase. Returns made after 21 days of the original purchase date will receive a merchandise voucher for Julietshops.com in the amount of the original purchase.

Julietshops.com is pleased to offer a more convenient way to return merchandise - with a pre-paid, pre-addressed return label which will be emailed to you per your return/exchange request. Just package the return and seal it in the original box or a securely taped box. Affix the pre-paid, pre-addressed postage to your package. Drop your package in the U.S. mail - at home, at work, or at the Post Office, simple as that!

Julietshops.com is not responsible for customer returns that are not received.

*Please allow approximately two to three weeks for the processing of your return. Your issuing bank may take an additional billing cycle to apply the credit to your card.*